The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| D | Y | I | T | L | D | G | K | J | G | V | S | R | F | B |
| C | Y | J | Q | H | M | I | S | M | P | B | L | M | U | B |
| G | N | N | L | U | Z | A | C | J | B | G | N | N | W | L |
| N | E | C | N | A | T | P | E | C | C | A | D | P | X | K |
| I | H | H | T | E | I | D | X | X | F | E | K | Z | K | F |
| N | S | F | T | G | F | H | B | F | R | M | D | Z | R | P |
| E | I | W | L | M | J | W | I | S | E | P | G | V | T | B |
| T | Q | Q | J | B | R | R | T | U | F | A | N | Y | Z | X |
| S | M | P | B | M | M | A | W | M | L | T | I | E | A | Q |
| I | M | P | W | A | N | V | W | M | E | H | H | O | P | E |
| L | T | C | T | D | G | Z | U | A | C | Y | C | V | P | Y |
| K | S | I | I | Z | M | V | Q | R | T | B | T | X | R | D |
| T | O | N | F | H | Z | L | S | I | I | C | A | Y | X | E |
| N | G | B | P | E | H | T | G | Z | O | Q | M | Y | W | W |
| E | X | P | U | V | O | X | T | E | N | Y | H | I | M | Y |
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