The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| T | L | S | G | N | I | N | E | T | S | I | L | P | K | L |
| S | U | H | G | A | Z | P | M | R | Z | Y | A | W | V | G |
| V | O | N | A | E | P | W | H | G | Q | C | K | F | E | B |
| M | I | O | D | A | C | C | E | P | T | A | N | C | E | E |
| A | D | Q | N | E | Z | N | J | N | T | G | Q | P | L | B |
| I | Q | N | I | M | R | Y | K | O | M | W | X | L | Q | R |
| N | B | J | P | P | E | S | L | I | U | G | H | F | S | D |
| G | S | N | M | A | F | U | T | T | Q | S | L | K | Z | Q |
| N | V | J | D | T | L | M | W | A | R | M | T | H | P | K |
| I | V | T | P | H | E | M | R | M | N | O | A | Y | V | J |
| H | Z | U | V | Y | C | A | N | R | C | D | E | X | C | K |
| C | O | X | S | Q | T | R | N | I | O | X | I | J | F | R |
| T | U | P | A | U | I | I | J | F | M | I | V | N | F | J |
| A | W | N | E | J | O | Z | B | F | P | F | Z | W | G | I |
| M | J | R | E | T | N | E | M | A | A | X | Y | A | Y | G |
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