The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| B | V | S | E | P | I | H | N | H | Z | H | T | M | O | E |
| R | Z | P | F | G | U | X | T | C | A | B | N | U | U | Z |
| N | D | E | V | Z | B | F | E | V | N | K | H | N | A | I |
| O | Y | G | X | M | D | F | U | F | D | F | D | A | V | R |
| M | T | N | T | Y | H | T | A | P | M | E | I | R | K | A |
| N | O | I | T | C | E | L | F | E | R | E | E | J | R | M |
| W | Z | N | K | X | I | M | F | S | C | G | E | N | D | M |
| B | K | E | I | G | E | W | T | N | I | E | X | M | G | U |
| O | B | T | Z | M | A | A | A | I | Z | P | Q | N | O | S |
| Y | P | S | T | Q | N | T | R | R | Q | O | I | R | P | R |
| X | Y | I | V | D | P | B | T | V | M | H | O | R | G | S |
| X | W | L | I | E | R | K | O | R | C | T | G | P | G | R |
| N | X | N | C | B | G | F | F | T | O | N | H | M | G | Y |
| A | G | C | Q | L | Y | N | A | I | R | N | I | X | M | H |
| V | A | F | F | I | R | M | A | T | I | O | N | Q | I | R |
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