The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| S | Z | A | M | A | F | F | C | V | H | L | L | Z | G | I |
| A | U | K | L | M | C | I | T | A | J | T | N | N | M | X |
| F | G | N | V | Q | P | C | A | R | W | J | I | L | A | J |
| F | X | M | D | X | W | E | E | P | W | N | J | D | T | Y |
| I | N | D | K | E | Y | E | V | P | E | I | L | B | C | J |
| R | M | F | R | M | R | S | Z | T | T | E | P | O | H | T |
| M | T | C | T | P | E | S | S | I | L | A | M | B | I | D |
| A | F | W | A | A | F | I | T | W | R | N | N | Z | N | J |
| T | U | J | A | T | L | M | B | A | Z | A | F | C | G | I |
| I | K | G | Y | H | E | V | W | R | N | Y | M | Z | E | S |
| O | L | T | E | Y | C | Y | L | M | Z | D | U | M | G | M |
| N | C | I | C | Z | T | H | O | T | Q | B | I | I | U | Q |
| Q | K | Y | Q | T | I | G | I | H | P | D | O | N | C | S |
| F | P | B | Q | R | O | R | P | W | K | R | K | B | G | X |
| K | Q | N | P | S | N | I | Z | O | A | Y | N | P | H | L |
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