The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| G | M | T | C | T | G | B | Y | A | A | L | A | F | E | P |
| S | X | D | F | G | N | I | N | E | T | S | I | L | G | M |
| E | W | H | R | C | I | B | F | A | B | T | T | N | D | Z |
| D | N | B | L | E | H | O | P | E | G | E | I | V | C | F |
| M | G | X | O | N | C | I | Q | D | V | D | R | P | K | X |
| I | B | I | O | H | T | M | H | X | N | Q | L | N | Q | R |
| V | E | L | K | O | A | X | W | A | R | M | T | H | J | H |
| A | F | F | I | R | M | A | T | I | O | N | K | I | V | C |
| U | Q | Y | W | H | U | S | U | M | M | A | R | I | Z | E |
| G | M | C | I | O | R | E | F | L | E | C | T | I | O | N |
| X | G | O | E | E | M | P | A | T | H | Y | L | A | D | R |
| S | V | K | D | A | H | V | U | O | H | J | B | K | Z | Y |
| G | H | N | Z | Q | F | D | H | C | Y | Q | V | Y | F | A |
| F | U | A | C | C | E | P | T | A | N | C | E | B | M | D |
| L | N | H | I | Y | T | N | C | H | A | D | R | R | U | A |
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