The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| O | F | A | M | M | I | H | W | G | S | X | I | H | F | P |
| P | T | P | L | D | O | S | N | O | A | N | O | K | U | L |
| W | G | S | O | I | K | G | I | B | R | L | C | N | T | K |
| S | E | G | I | N | H | W | F | E | Q | X | D | I | B | J |
| P | K | O | P | Y | H | T | A | P | M | E | E | V | N | N |
| N | O | I | T | C | E | L | F | E | R | C | O | G | H | B |
| E | Z | I | R | A | M | M | U | S | N | Y | T | E | V | G |
| K | X | U | E | J | W | S | T | A | U | T | W | R | N | U |
| B | Z | W | K | E | Z | A | T | W | M | U | J | I | U | A |
| A | K | P | H | O | N | P | R | E | P | O | H | D | B | W |
| J | W | C | Z | D | E | X | H | M | D | C | Y | B | T | E |
| S | D | K | I | C | O | E | G | Y | T | H | E | L | U | X |
| G | V | N | C | G | T | F | C | A | A | H | R | I | Z | M |
| Q | G | A | F | F | I | R | M | A | T | I | O | N | L | V |
| W | N | R | W | P | L | I | S | T | E | N | I | N | G | E |
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