The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| V | O | D | T | G | V | W | E | E | N | T | V | H | A | T |
| Z | G | F | U | E | Y | O | D | Z | O | K | V | Z | M | U |
| R | N | N | P | T | K | H | Z | I | I | J | E | I | N | V |
| V | I | O | I | P | M | T | S | R | T | C | H | Z | S | E |
| X | H | X | B | D | F | M | N | A | C | Y | N | N | S | C |
| V | C | K | K | L | N | R | O | M | E | H | C | O | Y | N |
| A | T | J | M | I | X | A | I | M | L | T | P | L | C | A |
| S | A | J | Y | S | L | W | T | U | F | A | Z | P | Q | T |
| Z | M | W | C | T | G | E | A | S | E | P | D | R | J | P |
| T | T | Y | K | E | Y | U | M | A | R | M | W | F | O | E |
| X | T | V | N | N | Y | S | R | J | F | E | Y | W | X | C |
| F | Z | F | I | I | A | B | I | X | H | M | D | W | Y | C |
| H | H | I | W | N | F | R | F | B | Q | H | H | N | O | A |
| C | J | W | K | G | J | A | F | B | Q | F | E | W | U | H |
| G | Q | B | C | Z | A | Z | A | W | E | S | K | Z | F | I |
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