The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| D | G | G | A | Q | U | O | Y | D | U | S | E | M | H | I |
| V | G | P | O | N | Z | R | S | G | N | Z | U | O | N | P |
| J | S | N | K | N | N | V | Y | J | I | A | O | N | N | H |
| E | R | T | I | M | Q | H | V | R | M | K | J | A | O | D |
| R | D | H | D | D | T | H | A | G | I | K | F | G | I | M |
| B | A | T | L | A | N | M | W | K | G | F | F | N | T | C |
| L | C | M | P | P | M | A | Q | J | I | Z | K | I | C | E |
| S | C | M | U | U | R | F | T | R | E | P | O | H | E | I |
| V | E | V | S | M | L | P | M | S | H | R | U | C | L | Y |
| I | P | F | T | B | Y | A | O | J | R | F | A | T | F | D |
| L | T | H | J | D | T | A | M | J | V | E | K | A | E | K |
| N | A | N | F | I | Y | B | H | T | K | G | D | M | R | S |
| A | N | D | O | Z | D | Q | Z | C | P | L | C | N | H | D |
| J | C | N | H | P | L | C | Y | L | S | B | C | U | U | P |
| Y | E | J | X | W | L | I | S | T | E | N | I | N | G | X |
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