The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| U | Z | S | I | N | G | N | I | H | C | T | A | M | T | Z |
| M | U | Y | A | K | C | Z | E | J | V | L | I | V | S | W |
| V | E | N | O | X | X | G | X | K | W | L | J | A | V | N |
| J | E | B | D | N | O | I | T | A | M | R | I | F | F | A |
| V | V | G | D | E | M | P | A | T | H | Y | Y | O | O | C |
| G | E | X | L | H | R | E | F | L | E | C | T | I | O | N |
| F | D | P | W | N | W | S | U | M | M | A | R | I | Z | E |
| U | K | X | O | V | K | T | T | D | W | J | H | S | H | E |
| W | L | P | B | H | T | M | R | A | W | T | W | K | E | Q |
| I | W | C | D | L | I | S | T | E | N | I | N | G | K | Z |
| G | Z | E | M | G | Z | V | U | I | X | D | D | I | N | N |
| P | U | B | L | B | Y | Y | B | W | R | B | I | Q | M | P |
| X | A | C | C | E | P | T | A | N | C | E | O | N | C | N |
| W | U | B | T | I | J | C | F | S | P | S | L | W | G | K |
| T | J | L | N | R | M | C | R | V | U | Q | R | X | G | V |
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