The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| G | W | Y | F | R | H | O | B | B | G | X | Z | P | V | Y |
| N | I | N | E | A | T | H | F | Q | V | J | D | R | U | C |
| I | S | N | T | M | K | I | L | I | I | J | U | N | G | A |
| H | O | P | E | N | Z | D | T | L | R | X | D | Z | J | D |
| C | C | K | H | U | O | K | U | E | W | E | R | C | F | S |
| T | G | V | M | S | C | I | F | B | R | C | U | J | N | A |
| A | P | L | L | D | C | L | T | S | L | L | K | H | V | Y |
| M | M | A | K | C | E | I | T | A | O | M | E | S | H | P |
| F | A | S | W | C | E | A | R | I | M | V | G | T | W | K |
| I | B | T | T | C | N | W | M | Q | K | R | A | K | R | H |
| B | G | I | J | D | A | I | K | B | W | P | I | Z | Z | T |
| W | O | U | I | M | H | G | W | D | M | C | I | F | J | M |
| N | D | N | E | G | N | I | N | E | T | S | I | L | F | R |
| F | G | B | M | C | E | C | N | A | T | P | E | C | C | A |
| E | Z | I | R | A | M | M | U | S | T | Q | H | E | R | W |
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