The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| H | F | I | U | G | N | I | H | C | T | A | M | C | W | N |
| D | N | X | X | Y | D | U | O | K | S | I | E | Y | U | B |
| Y | V | L | I | C | D | X | P | Q | S | G | E | N | K | Q |
| L | B | C | B | W | R | K | E | X | J | V | D | N | K | L |
| L | I | S | T | E | N | I | N | G | G | E | X | J | E | S |
| N | O | I | T | C | E | L | F | E | R | M | C | J | C | A |
| E | Z | I | R | A | M | M | U | S | B | P | G | F | N | M |
| K | F | C | H | H | X | O | T | H | X | A | L | G | A | M |
| D | F | H | T | M | R | A | W | Q | H | T | K | U | T | W |
| L | X | J | J | Q | N | X | F | H | Y | H | I | C | P | P |
| N | M | W | Q | D | R | B | U | K | R | Y | L | W | E | O |
| U | A | X | I | H | T | X | G | Q | Y | F | D | S | C | O |
| S | C | N | J | O | T | N | M | D | T | F | P | R | C | S |
| F | G | V | N | O | I | T | A | M | R | I | F | F | A | Q |
| S | X | C | L | U | Z | K | Q | F | H | E | A | T | V | D |
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