The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| E | E | T | A | X | Y | S | L | I | N | N | E | X | B | O |
| A | G | M | G | I | S | R | W | W | O | Z | F | Y | N | R |
| E | G | N | W | X | C | Q | G | B | I | E | V | A | O | M |
| C | P | B | I | Y | U | W | A | R | T | A | T | O | I | J |
| N | V | H | U | D | A | T | A | L | C | X | N | I | T | U |
| A | C | V | A | O | N | M | W | Y | E | N | P | M | A | Y |
| T | B | Y | M | I | M | A | H | Q | L | R | E | R | M | V |
| P | L | F | U | U | R | J | T | I | F | A | D | A | R | M |
| E | Q | T | S | M | I | C | S | S | E | P | T | O | I | G |
| C | D | Q | T | H | Q | T | H | M | R | C | E | B | F | P |
| C | L | H | H | W | E | C | P | E | H | E | H | R | F | U |
| A | P | V | S | N | P | A | U | I | O | Y | D | Y | A | C |
| G | J | T | I | L | T | E | N | H | P | O | V | N | K | P |
| N | S | N | N | H | N | G | H | A | E | S | J | H | U | Z |
| M | G | M | Y | A | K | M | P | J | O | P | K | R | P | B |
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