The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| S | A | N | H | O | J | G | W | I | E | D | M | W | Z | I |
| L | N | E | E | V | A | N | T | P | Q | S | N | P | G | K |
| M | G | R | J | W | Z | I | O | J | K | H | N | N | P | M |
| P | E | D | W | P | N | H | C | R | T | O | I | L | J | C |
| D | C | M | D | Y | O | C | P | M | I | D | Y | V | Z | C |
| F | N | Y | E | Y | L | T | R | T | N | G | T | M | G | B |
| L | A | K | W | T | C | A | A | A | O | E | K | T | U | E |
| I | T | I | E | E | W | M | T | Y | N | S | A | I | G | R |
| S | P | E | A | I | R | S | U | M | M | A | R | I | Z | E |
| T | E | D | M | I | R | E | F | L | E | C | T | I | O | N |
| E | C | C | F | E | M | P | A | T | H | Y | P | P | G | Z |
| N | C | F | D | E | U | F | G | B | B | L | Q | V | E | N |
| I | A | N | A | G | Z | F | Y | B | I | R | Y | Z | E | V |
| N | U | B | Y | R | H | K | X | U | W | I | Y | O | Z | X |
| G | W | L | F | A | P | H | K | A | W | W | S | B | U | O |
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