The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| K | T | L | Q | W | E | U | R | Y | A | V | C | R | K | L |
| V | A | T | Z | E | Y | C | G | H | C | E | V | B | G | I |
| I | L | Y | I | P | J | N | Z | F | L | H | A | N | L | S |
| N | I | O | T | O | I | R | K | F | U | V | I | J | V | T |
| O | B | W | L | H | T | N | O | E | E | D | D | K | O | E |
| I | F | V | C | T | A | Y | W | C | N | M | Z | Q | T | N |
| T | H | T | W | S | B | L | N | A | L | B | I | R | L | I |
| A | A | T | Y | C | N | A | T | L | R | B | I | U | T | N |
| M | Y | T | A | A | T | S | E | H | T | M | M | H | T | G |
| R | H | W | F | P | R | E | F | L | E | C | T | I | O | N |
| I | Q | Y | E | E | M | P | A | T | H | Y | M | H | X | Y |
| F | D | C | D | P | C | L | E | X | S | D | M | H | G | A |
| F | C | N | X | J | S | U | M | M | A | R | I | Z | E | Y |
| A | U | G | Z | U | A | S | S | J | Q | P | B | E | R | S |
| D | G | V | Y | I | H | E | U | U | V | Y | C | Y | K | V |
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