The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| S | Y | Z | E | J | K | Q | W | S | G | Z | P | J | R | F |
| L | K | F | C | G | U | E | N | H | M | U | Q | O | U | C |
| Y | C | G | N | I | N | E | T | S | I | L | F | N | Q | N |
| C | F | U | X | F | G | H | I | A | L | O | D | U | O | I |
| P | U | N | O | Y | H | T | A | P | M | E | F | I | E | V |
| N | O | I | T | C | E | L | F | E | R | J | T | Z | E | W |
| E | Z | I | R | A | M | M | U | S | P | A | N | K | G | J |
| U | J | G | N | I | H | C | T | A | M | V | A | H | U | X |
| V | O | H | T | M | R | A | W | R | L | C | V | S | V | V |
| J | C | O | T | P | N | B | I | H | E | D | S | E | L | X |
| T | X | P | Q | D | Z | F | Q | X | M | H | Q | D | W | I |
| N | W | E | I | H | F | K | I | N | O | L | G | E | L | Q |
| V | N | N | C | A | C | C | E | P | T | A | N | C | E | T |
| X | G | S | A | Y | S | G | D | A | C | G | J | M | W | O |
| H | P | Z | W | G | B | F | T | R | C | K | X | N | F | A |
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