The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| I | H | I | F | O | U | C | O | K | I | D | N | L | R | N |
| T | I | W | G | A | F | L | Q | V | H | K | R | E | U | X |
| P | E | I | L | I | S | T | E | N | I | N | G | N | D | N |
| N | G | X | C | B | O | S | Q | G | N | Z | D | H | M | D |
| S | G | Z | X | Y | H | T | A | P | M | E | J | O | C | L |
| N | O | I | T | C | E | L | F | E | R | K | W | B | R | M |
| E | Z | I | R | A | M | M | U | S | Q | U | S | T | E | T |
| Z | B | F | C | W | W | A | T | J | D | J | U | M | O | K |
| A | F | F | I | R | M | A | T | I | O | N | T | W | H | X |
| P | N | S | D | R | N | K | R | C | H | K | A | H | I | I |
| I | F | Z | P | D | Y | M | J | M | H | B | W | L | Q | H |
| M | A | E | I | T | H | A | I | O | T | I | A | Y | M | Y |
| C | B | N | P | M | O | E | P | G | K | H | N | Y | V | O |
| K | G | X | S | L | U | E | M | W | Z | G | U | G | Y | O |
| B | E | J | P | A | C | C | E | P | T | A | N | C | E | F |
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