The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| Z | X | P | X | I | N | E | H | O | L | C | B | O | E | I |
| T | E | U | E | G | O | Z | M | F | E | W | D | T | G | K |
| L | D | W | A | Y | I | I | M | N | C | L | N | N | A | O |
| O | I | O | D | B | T | R | D | O | I | A | I | H | C | Y |
| H | Z | C | I | Y | C | A | W | I | G | D | J | C | C | G |
| J | B | W | C | H | E | M | Y | T | N | O | E | M | E | P |
| T | M | A | S | T | L | M | L | A | I | J | L | P | P | L |
| U | A | R | B | A | F | U | T | M | N | R | G | K | T | F |
| W | M | M | G | P | E | S | A | R | E | Y | O | G | A | G |
| Y | Z | T | W | M | R | T | W | I | T | O | B | R | N | Y |
| U | A | H | M | E | C | F | L | F | S | M | U | C | C | U |
| K | H | D | D | H | I | X | R | F | I | T | D | L | E | B |
| Z | V | N | I | O | B | H | G | A | L | N | R | N | U | T |
| M | U | N | P | P | K | M | Z | D | E | H | U | U | H | G |
| J | G | O | T | E | Y | V | V | O | P | T | K | X | H | S |
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