The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| J | R | S | Z | J | G | N | I | O | Z | S | W | L | Z | A |
| Q | U | G | H | L | E | U | H | Q | F | N | M | D | J | A |
| S | Y | N | C | S | P | J | P | M | V | G | J | C | J | Y |
| U | N | O | D | Q | C | I | M | B | G | U | X | N | Z | B |
| M | S | O | N | E | M | P | A | T | H | Y | M | D | R | V |
| M | A | W | I | Y | R | E | F | L | E | C | T | I | O | N |
| A | O | T | B | T | B | S | I | P | N | E | E | T | A | E |
| R | L | Z | C | P | A | S | T | H | O | Y | A | K | D | K |
| I | L | Q | R | H | T | M | W | A | R | M | T | H | Q | D |
| Z | X | B | O | E | I | N | R | U | N | M | O | S | B | W |
| E | D | P | N | P | P | N | W | I | G | D | S | X | U | S |
| W | E | I | R | J | N | P | G | X | F | W | I | G | P | D |
| F | N | F | B | U | S | Z | D | T | F | F | V | N | K | J |
| G | I | E | C | N | A | T | P | E | C | C | A | K | G | S |
| B | J | Z | S | X | A | I | I | F | H | W | X | I | Q | A |
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