The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| J | I | J | Z | V | S | E | N | C | G | S | R | R | M | N |
| I | D | F | E | A | I | Z | A | U | K | R | N | A | G | Z |
| M | E | H | I | L | F | I | K | N | Q | O | O | N | C | Q |
| A | C | O | G | V | X | R | C | Z | I | R | I | E | L | R |
| T | N | L | L | I | B | A | Y | T | X | D | I | U | A | A |
| C | A | F | C | L | K | M | A | N | N | N | I | N | J | C |
| H | T | C | B | H | T | M | R | A | W | I | L | D | W | Y |
| I | P | M | S | W | R | U | T | Y | Z | U | B | M | I | N |
| N | E | R | N | I | M | S | V | W | X | X | Y | S | Y | H |
| G | C | W | F | R | R | E | F | L | E | C | T | I | O | N |
| W | C | F | J | E | M | P | A | T | H | Y | E | G | I | O |
| S | A | N | D | N | E | Z | P | O | N | F | T | M | D | Z |
| H | L | N | V | U | R | G | P | R | E | F | H | W | G | I |
| W | U | Z | L | S | B | E | W | S | T | F | Z | G | U | C |
| B | L | I | S | T | E | N | I | N | G | D | J | C | B | H |
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