The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| M | F | S | C | F | O | D | M | V | D | F | M | M | T | O |
| X | M | N | H | L | I | S | T | E | N | I | N | G | U | J |
| B | Q | O | W | O | S | Q | W | Q | U | Z | E | N | A | L |
| X | I | I | N | O | I | R | J | C | U | C | D | M | R | U |
| U | G | T | Y | F | A | M | R | S | N | E | P | A | W | A |
| P | W | A | R | M | T | H | L | A | R | M | I | T | Z | J |
| F | S | M | Y | R | G | X | T | S | E | P | D | C | K | R |
| F | P | R | F | I | D | P | T | U | F | A | K | H | V | V |
| P | F | I | I | Q | E | A | D | M | L | T | A | I | L | H |
| P | W | F | P | C | N | S | Z | M | E | H | C | N | N | H |
| Z | U | F | C | D | X | V | T | A | C | Y | O | G | P | O |
| T | T | A | I | C | H | U | I | R | T | T | X | P | L | F |
| Z | R | N | C | X | P | U | R | I | I | R | T | T | E | V |
| S | G | Y | Z | A | C | D | K | Z | O | L | M | L | M | X |
| A | F | S | H | D | N | E | L | E | N | T | Y | E | G | Z |
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