The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| D | R | Z | X | E | R | F | J | X | F | G | F | V | D | J |
| E | F | A | X | D | P | E | U | W | N | N | R | Q | U | K |
| M | P | C | F | H | S | O | F | I | G | J | R | N | L | B |
| M | U | C | V | F | H | E | H | L | C | S | D | G | L | Z |
| M | Y | E | Q | P | I | C | C | I | E | E | K | I | I | E |
| H | T | P | S | P | T | R | A | N | R | C | S | U | Y | C |
| Y | A | T | U | A | Q | P | M | S | W | T | T | V | S | R |
| T | R | A | M | Q | G | U | T | A | E | R | I | I | L | A |
| J | M | N | M | I | V | A | R | N | T | L | X | O | O | A |
| E | C | C | A | Z | N | M | I | O | Y | I | N | Y | Y | N |
| N | S | E | R | D | T | N | J | Z | R | M | O | Q | B | V |
| H | W | C | I | H | G | V | R | Y | Y | E | O | N | Q | I |
| O | L | N | Z | N | S | L | W | G | O | Y | H | L | G | G |
| V | G | T | E | M | P | A | T | H | Y | V | X | Q | K | X |
| F | Z | P | X | N | R | J | M | K | R | J | R | Q | G | Q |
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