The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| Q | B | Y | J | K | Z | I | N | M | W | I | M | T | L | O |
| N | U | S | B | B | K | G | D | Q | Q | B | M | I | V | F |
| O | M | N | T | M | Y | U | D | L | Z | D | S | T | U | S |
| I | A | J | D | E | I | Y | V | E | C | Y | M | U | Q | O |
| T | T | M | P | E | D | D | U | M | H | W | P | Q | G | A |
| A | C | O | K | M | R | E | F | L | E | C | T | I | O | N |
| M | H | N | V | P | Y | S | U | M | M | A | R | I | Z | E |
| R | I | Z | I | A | R | I | T | A | W | X | N | N | S | T |
| I | N | M | S | T | K | S | L | A | K | G | G | G | Y | H |
| F | G | I | W | H | U | H | R | L | N | V | I | W | M | T |
| F | C | E | E | Y | P | M | L | T | D | D | G | Z | A | Q |
| A | C | C | E | P | T | A | N | C | E | A | I | Q | C | E |
| B | R | V | F | H | V | Q | W | V | M | T | Z | N | B | I |
| W | S | Q | F | J | L | A | A | D | O | Q | H | A | G | G |
| E | D | Q | N | Z | U | G | N | I | N | E | T | S | I | L |
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