The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| S | A | A | F | F | I | R | M | A | T | I | O | N | G | Z |
| U | U | A | C | U | A | R | V | L | H | K | M | N | G | M |
| M | K | N | M | C | E | T | W | U | Y | Y | I | S | C | D |
| M | I | P | D | O | E | R | C | N | Z | N | R | B | R | B |
| A | K | J | X | E | R | P | G | Z | E | W | B | Y | S | H |
| R | Q | Z | I | M | R | T | T | T | C | W | K | I | T | K |
| I | Q | M | U | P | E | S | S | A | R | P | D | O | X | I |
| Z | L | A | G | A | F | I | T | W | N | Y | G | F | F | W |
| E | D | T | R | T | L | N | J | A | C | C | H | S | X | W |
| A | D | C | M | H | E | L | Y | R | N | U | E | T | X | P |
| R | T | H | Q | Y | C | E | W | M | J | D | H | D | I | H |
| N | J | I | O | O | T | N | V | T | R | Q | I | B | Q | M |
| Z | H | N | I | O | I | S | E | H | O | P | E | N | X | I |
| K | B | G | G | X | O | V | V | T | Q | L | B | L | G | C |
| K | J | W | Z | A | N | Q | N | Z | K | C | O | K | D | W |
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