The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| P | R | B | Q | B | X | J | I | M | B | V | I | E | J | W |
| N | Q | S | V | F | J | L | O | C | D | N | B | O | G | J |
| O | J | D | V | H | G | O | Z | W | E | A | C | N | Y | N |
| I | T | K | U | O | T | D | V | C | M | B | I | J | X | R |
| T | U | J | Y | P | Y | M | N | O | H | D | M | N | Y | S |
| A | U | R | P | E | G | A | R | M | N | U | O | C | E | C |
| M | N | H | F | X | T | F | Q | A | Z | J | P | O | U | U |
| R | E | Y | S | P | R | K | T | M | W | B | B | Q | U | I |
| I | W | K | E | U | X | S | U | M | M | A | R | I | Z | E |
| F | I | C | X | C | R | E | F | L | E | C | T | I | O | N |
| F | C | U | Y | E | M | P | A | T | H | Y | C | Q | Q | K |
| A | Z | K | D | V | T | L | I | S | T | E | N | I | N | G |
| G | P | N | I | L | X | X | M | A | T | C | H | I | N | G |
| T | U | H | Q | U | M | R | M | B | Y | E | F | Z | E | E |
| V | Y | R | C | T | O | X | A | W | N | S | H | G | H | T |
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