The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| P | E | I | O | I | N | E | C | D | E | R | J | H | M | G |
| D | B | E | N | Z | O | Z | A | J | S | N | X | F | G | Y |
| O | X | Z | C | Q | I | I | E | H | Q | Q | W | N | U | R |
| W | H | R | F | K | T | R | I | T | N | U | I | X | S | T |
| D | M | L | Y | Y | C | A | L | M | P | D | S | A | M | D |
| E | B | D | S | H | E | M | I | R | N | E | R | J | A | I |
| Y | G | J | F | T | L | M | S | A | Q | C | W | V | T | I |
| Y | B | X | V | A | F | U | T | W | F | N | F | S | C | K |
| S | M | Y | A | P | E | S | E | R | S | A | X | E | H | X |
| H | M | V | X | M | R | C | N | B | U | T | N | O | I | F |
| O | N | N | X | E | T | R | I | U | V | P | P | B | N | G |
| R | T | S | D | H | X | J | N | Y | U | E | F | H | G | B |
| P | I | N | G | B | I | U | G | O | A | C | N | I | Y | Y |
| K | U | B | J | U | R | L | K | L | F | C | V | L | R | P |
| N | O | I | T | A | M | R | I | F | F | A | D | R | I | G |
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