The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| W | R | L | I | Q | B | A | M | X | Y | U | X | S | I | R |
| Y | G | U | I | T | E | Q | C | Y | D | X | I | I | I | E |
| L | L | N | G | T | J | C | T | Z | I | T | B | X | J | F |
| J | L | C | I | W | R | G | N | I | N | E | T | S | I | L |
| N | Y | C | L | D | K | W | F | A | Z | D | J | H | A | E |
| P | N | J | W | U | N | H | C | Y | T | I | V | F | J | C |
| I | A | H | T | M | R | A | W | H | G | P | F | Y | Y | T |
| O | Z | J | S | J | B | L | T | P | H | I | E | R | Q | I |
| E | Z | I | R | A | M | M | U | S | R | O | M | C | E | O |
| F | G | N | I | H | C | T | A | M | R | P | R | R | C | N |
| S | D | Y | O | Y | H | T | A | P | M | E | P | C | U | A |
| O | D | P | J | O | S | T | J | R | E | W | D | Q | H | A |
| L | E | E | Y | B | I | M | Y | Q | A | P | J | N | Z | U |
| L | K | B | L | O | S | T | F | X | I | B | N | T | U | V |
| O | I | D | N | H | W | P | D | S | G | G | I | U | S | B |
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