The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| S | H | R | S | A | F | F | I | R | M | A | T | I | O | N |
| E | G | G | D | C | L | Q | O | Y | U | S | W | K | U | B |
| E | Y | J | W | C | T | S | P | P | T | A | Q | N | J | G |
| P | I | R | U | E | Y | Z | Z | U | R | K | D | B | K | Z |
| Q | A | T | L | P | F | X | S | M | O | E | V | J | Q | C |
| A | B | O | D | T | P | U | T | G | R | M | R | H | H | M |
| O | H | L | E | A | H | H | N | S | E | P | C | P | Q | A |
| P | Q | M | M | N | S | I | T | U | F | A | H | C | J | T |
| Q | N | A | S | C | N | A | B | M | L | T | H | L | H | C |
| F | O | W | H | E | N | G | I | M | E | H | E | P | O | H |
| I | H | T | T | D | Q | V | Z | A | C | Y | U | Z | M | I |
| E | D | S | I | L | U | R | N | R | T | E | I | R | F | N |
| Z | I | N | M | J | F | T | B | I | I | Q | Y | B | X | G |
| L | G | L | A | M | A | E | Y | Z | O | B | Y | J | Z | Y |
| T | Y | I | B | V | L | Z | H | E | N | P | Z | P | O | Y |
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