customer service
Key words in FETAC Level 5
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APPRECIATED
ATTITUDE
CARE
CHALLENGING
COMMUNICATION
COMPLAINTS
COMPLIMENTS
EXPERIENCE
EYE-CONTACT
IMPRESSION
IMPROVE
NONVERBAL
PATIENCE
POSITIVE
POSITIVE
PRESENTATION
SITUATIONS
SMILE
TECHNIQUES
VERBAL
C | O | M | P | L | I | M | E | N | T | S | P | T |
E | O | C | H | A | L | L | E | N | G | I | N | G |
V | N | M | I | M | P | R | E | S | S | I | O | N |
O | C | O | M | P | L | A | I | N | T | S | P | X |
R | A | E | D | U | T | I | T | T | A | W | A | L |
P | R | E | S | E | N | T | A | T | I | O | N | A |
M | E | E | C | N | E | I | R | E | P | X | E | B |
I | P | A | T | I | E | N | C | E | B | G | L | R |
P | O | S | I | T | I | V | E | A | R | E | I | E |
S | E | U | Q | I | N | H | C | E | T | H | M | V |
T | G | S | N | O | I | T | A | U | T | I | S | N |
A | P | P | R | E | C | I | A | T | E | D | O | O |
W | E | Y | E | - | C | O | N | T | A | C | T | N |
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