customer service
Key words in FETAC Level 5
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APPRECIATED
CARE
CHALLENGING
COMMUNICATION
COMPLAINTS
COMPLIMENTS
DEAL
EXPERIENCE
EYE-CONTACT
IMPACT
LANGUAGE
NONVERBAL
PRESENTATION
SITUATIONS
SMILE
TECHNIQUES
VERBAL
WELCOME
C | A | R | E | U | P | W | X | L | L | E | S | X |
O | O | P | Q | X | R | N | A | A | T | C | I | T |
M | T | M | P | S | E | O | B | E | O | N | T | C |
P | C | O | M | R | S | R | C | B | S | E | U | A |
L | A | L | O | U | E | H | U | T | M | I | A | T |
I | P | M | Q | V | N | C | N | H | I | R | T | N |
M | M | K | N | I | T | I | I | C | L | E | I | O |
E | I | O | Q | F | A | R | C | A | E | P | O | C |
N | N | U | D | L | T | G | S | A | T | X | N | - |
T | E | E | P | Y | I | C | F | H | T | E | S | E |
S | A | M | E | M | O | C | L | E | W | I | D | Y |
L | O | N | L | A | N | G | U | A | G | E | O | E |
C | H | A | L | L | E | N | G | I | N | G | W | N |
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