Language Skills: customer service

Key words in FETAC Level 5

customer service
Key words in FETAC Level 5

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APPRECIATED
ATTITUDE
CARE
CHALLENGING
COMMUNICATION
COMPLAINTS
COMPLIMENTS
DEAL
EYE-CONTACT
IMPACT
IMPRESSION
LISTEN
MANNERS
NEGATIVE
NONVERBAL
PATIENCE
PRESENTATION
SITUATIONS
SMILE
TECHNIQUES
VERBAL
G N I G N E L L A H C S N
E D E A L N I T Z O M O E
S C P G E O T B M I I T A
T I N A A I E P L T S C P
N M C E T T L E A E I A P
E P A U I A I C B C T T R
M R D N I T I V R H U N E
I E A N N N A L E N A O C
L S T C U E I P V I T C I
P S P M I S R Q N Q I - A
M I M V T E Z S O U O E T
O O I E N R F X N E N Y E
C N N I M P A C T S S E D
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