Language Skills: customer service

Key words in FETAC Level 5

customer service
Key words in FETAC Level 5

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APPRECIATED
ATTITUDE
CARE
CHALLENGING
COMMUNICATION
COMPLAINTS
COMPLIMENTS
DEAL
EYE-CONTACT
IMPRESSION
LISTEN
NONVERBAL
PATIENCE
POSITIVE
POSITIVE
PRESENTATION
SITUATIONS
TECHNIQUES
TELEPHONE
VERBAL
K C O M P L A I N T S S N
E Y E - C O N T A C T O S
G N O I S S E R P M I L I
S E U Q I N H C E T L I T
P O S I T I V E A D A S U
R P A T I E N C E C E T A
A P P R E C I A T E D E T
P R E S E N T A T I O N I
N B E D U T I T T A N J O
E V B M L A B R E V N O N
R D M T E L E P H O N E S
A O C H A L L E N G I N G
C O M P L I M E N T S J G
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