custoemr contact skills
FETAC Level 5 Custoemr service
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APPRECIATED
ATTITUDE
CARE
CHALLENGING
COMMUNICATION
COMPLAIMENTS
COMPLAINTS
CUSTOMER
DEAL
EXPERIENCE
EYE-CONTACT
IMPRESSION
LANGUAGE
MANNERS
NEGATIVE
NONVERBAL
PATIENTS
PERSONAL
POSITIVE
PRESENTATION
SMILE
VERBAL
WELCOME
| E | T | L | A | N | O | S | R | E | P | D | E | A | L | A |
| R | N | E | E | E | G | A | U | G | N | A | L | N | L | A |
| A | O | O | P | O | S | I | T | I | V | E | O | R | S | R |
| C | N | N | I | M | P | R | E | S | S | I | O | N | T | E |
| H | V | A | Q | T | B | A | W | L | T | B | S | X | N | M |
| A | E | S | P | M | A | E | T | A | I | T | H | E | E | O |
| L | R | A | K | P | L | C | T | I | N | M | G | P | M | T |
| L | B | Q | T | C | R | N | I | I | E | A | S | A | I | S |
| E | A | E | O | T | E | E | A | N | T | N | N | N | A | U |
| N | L | M | S | S | I | L | C | I | U | N | T | K | L | C |
| G | E | Q | E | K | P | T | V | I | E | M | U | S | P | W |
| I | Y | R | K | M | J | E | U | R | A | I | M | B | M | B |
| N | P | O | O | V | O | D | S | D | O | T | S | O | O | N |
| G | T | C | A | T | N | O | C | - | E | Y | E | M | C | V |
| F | E | X | P | E | R | I | E | N | C | E | Q | D | B | E |
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