custoemr contact skills
FETAC Level 5 Custoemr service
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APPRECIATED
ATTITUDE
CARE
CHALLENGING
COMMUNICATION
COMPLAIMENTS
COMPLAINTS
CUSTOMER
DEAL
EXPERIENCE
EYE-CONTACT
IMPACT
IMPRESSION
LANGUAGE
NEGATIVE
NONVERBAL
PATIENTS
PERSONAL
POSITIVE
PRESENTATION
SMILE
VERBAL
WELCOME
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| O | L | T | P | O | S | I | T | I | V | E | P | G | N | M |
| G | S | I | C | E | I | L | M | E | Q | P | F | O | O | P |
| F | G | T | M | A | R | T | G | P | R | M | I | I | N | R |
| B | N | X | N | S | T | A | A | E | A | T | E | P | V | E |
| P | I | E | G | I | U | N | C | T | A | C | A | A | E | S |
| E | G | E | G | G | A | I | O | C | N | T | T | M | R | S |
| R | N | L | N | A | A | L | I | C | I | E | O | O | B | I |
| S | E | A | F | T | T | N | P | E | - | C | S | B | A | O |
| O | L | E | E | G | U | I | N | M | L | E | O | E | L | N |
| N | L | D | O | M | E | T | V | E | O | D | Y | R | R | U |
| A | A | Y | M | W | S | R | W | E | U | C | S | E | X | P |
| L | H | O | Y | C | E | X | P | E | R | I | E | N | C | E |
| S | C | O | M | P | L | A | I | M | E | N | T | S | F | Q |
| W | S | E | B | A | R | E | M | O | T | S | U | C | T | G |
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