custoemr contact skills
FETAC Level 5 Custoemr service
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APPRECIATED
ATTITUDE
CARE
CHALLENGING
COMMUNICATION
COMPLAIMENTS
COMPLAINTS
CUSTOMER
DEAL
EXPERIENCE
EYE-CONTACT
IMPACT
IMPRESSION
LANGUAGE
MANNERS
NEGATIVE
NONVERBAL
PATIENTS
PERSONAL
POSITIVE
PRESENTATION
SMILE
VERBAL
| C | S | B | C | U | S | T | O | M | E | R | J | A | P | O |
| T | N | O | N | V | E | R | B | A | L | X | D | N | M | E |
| A | C | O | E | V | I | T | I | S | O | P | O | F | S | C |
| T | P | A | I | M | P | R | E | S | S | I | O | N | T | N |
| T | W | P | P | T | O | E | F | E | T | G | D | W | N | E |
| I | S | Q | R | M | A | O | R | A | P | S | L | E | E | I |
| T | T | E | V | E | I | C | T | S | T | V | G | Y | M | R |
| U | N | M | G | H | C | N | I | N | O | A | I | A | I | E |
| D | E | H | Q | A | E | I | I | N | T | N | N | O | A | P |
| E | I | N | R | S | U | A | A | I | U | N | A | M | L | X |
| A | T | E | E | G | L | G | V | T | E | M | I | L | P | E |
| L | A | R | W | P | M | E | N | R | E | W | M | S | M | L |
| B | P | V | M | P | Z | W | S | A | Y | D | B | O | O | I |
| B | V | O | G | N | I | G | N | E | L | L | A | H | C | M |
| T | C | A | T | N | O | C | - | E | Y | E | F | B | K | S |
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