custoemr contact skills
FETAC Level 5 Custoemr service
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APPRECIATED
ATTITUDE
CARE
CHALLENGING
COMMUNICATION
COMPLAIMENTS
COMPLAINTS
CUSTOMER
DEAL
EXPERIENCE
EYE-CONTACT
IMPACT
IMPRESSION
LANGUAGE
MANNERS
NEGATIVE
NONVERBAL
PATIENTS
PERSONAL
POSITIVE
PRESENTATION
SMILE
VERBAL
| H | E | Y | E | - | C | O | N | T | A | C | T | R | I | C |
| O | C | O | M | P | L | A | I | M | E | N | T | S | S | D |
| R | A | O | V | R | L | A | N | G | U | A | G | E | I | V |
| N | R | B | M | A | N | N | E | R | S | T | Z | J | W | T |
| W | E | F | S | M | L | A | E | D | U | T | I | T | T | A |
| E | V | M | N | O | U | L | S | T | N | E | I | T | A | P |
| N | O | I | T | A | T | N | E | S | E | R | P | C | V | P |
| E | Y | P | O | S | I | T | I | V | E | Q | E | A | K | R |
| G | R | E | M | O | T | S | U | C | O | B | E | P | E | E |
| A | E | L | I | M | S | T | N | I | A | L | P | M | O | C |
| T | V | L | A | N | O | S | R | E | P | T | H | I | W | I |
| I | T | N | O | I | S | S | E | R | P | M | I | S | X | A |
| V | G | E | C | N | E | I | R | E | P | X | E | O | M | T |
| E | S | Q | O | Z | L | A | B | R | E | V | N | O | N | E |
| Y | S | Z | G | N | I | G | N | E | L | L | A | H | C | D |
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