custoemr contact skills
FETAC Level 5 Custoemr service
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APPRECIATED
ATTITUDE
CARE
CHALLENGING
COMMUNICATION
COMPLAIMENTS
COMPLAINTS
CUSTOMER
DEAL
EXPERIENCE
EYE-CONTACT
IMPACT
IMPRESSION
LANGUAGE
MANNERS
NEGATIVE
NONVERBAL
PATIENTS
PERSONAL
PRESENTATION
SMILE
VERBAL
WELCOME
| P | U | C | U | S | T | O | M | E | R | R | Y | S | Q | M |
| A | N | D | O | L | A | N | O | S | R | E | P | X | M | D |
| T | O | O | E | M | E | E | M | T | C | A | J | Y | S | E |
| I | I | N | I | T | P | N | G | N | C | D | B | M | T | A |
| E | T | M | K | T | A | L | E | A | G | A | A | T | N | L |
| N | A | B | P | U | A | I | A | D | U | N | P | L | E | N |
| T | T | T | G | R | R | C | C | I | N | G | A | M | M | E |
| S | N | M | T | E | E | A | I | E | N | B | N | P | I | G |
| M | E | L | P | I | R | S | R | N | R | T | I | A | A | A |
| I | S | X | M | E | T | S | S | E | U | P | S | S | L | T |
| L | E | Q | E | T | R | U | V | I | Y | M | P | K | P | I |
| E | R | F | S | T | S | N | D | Q | O | D | M | A | M | V |
| N | P | V | E | M | O | C | L | E | W | N | Q | O | O | E |
| B | J | V | G | N | I | G | N | E | L | L | A | H | C | Q |
| T | C | A | T | N | O | C | - | E | Y | E | G | H | Z | Q |
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