on customer care and working procedures
about advancement in technology and its benefitting the tourism industry , about customer requirements when approaching a staff member
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ASSISTANCE
COMMUNICATION
COMPLEX
ELECTRONIC
FACSIMILE
INFORMATION
MAILING
SAFETY
SECURITY
SWITCHBOARD
TECHNOLOGY
TELEPHONE
WEBSITES
| L | T | G | M | K | T | N | N | V | E | I | K | A | R | M |
| C | C | O | M | P | L | E | X | A | C | O | N | Y | I | C |
| I | I | O | A | B | Q | L | P | P | N | E | O | X | P | S |
| R | O | N | M | Y | P | K | Q | V | A | N | I | F | G | S |
| Q | T | S | O | M | T | M | X | T | T | O | T | S | Y | Y |
| O | V | Z | F | R | U | E | O | H | S | H | A | E | T | D |
| Z | E | Z | W | H | T | N | F | W | I | P | M | T | I | Y |
| D | K | F | Y | A | D | C | I | A | S | E | R | I | R | J |
| Z | C | J | L | R | R | A | E | C | S | L | O | S | U | N |
| E | Z | Z | D | M | I | Q | A | L | A | E | F | B | C | H |
| D | Y | G | O | L | O | N | H | C | E | T | N | E | E | A |
| H | I | A | D | R | A | O | B | H | C | T | I | W | S | L |
| L | M | Z | D | G | N | I | L | I | A | M | H | O | A | X |
| O | Y | X | G | H | G | A | U | Q | S | E | C | W | N | C |
| O | A | I | N | P | E | L | I | M | I | S | C | A | F | D |
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