on customer care and working procedures
about advancement in technology and its benefitting the tourism industry , about customer requirements when approaching a staff member
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ASSISTANCE
COMMUNICATION
COMPLEX
ELECTRONIC
FACSIMILE
INFORMATION
MAILING
SAFETY
SECURITY
SWITCHBOARD
TECHNOLOGY
TELEPHONE
WEBSITES
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| P | B | I | Z | J | Z | J | P | R | F | L | L | O | M | X |
| O | Y | H | D | R | A | O | B | H | C | T | I | W | S | J |
| R | A | E | N | O | H | P | E | L | E | T | N | E | E | R |
| E | C | N | A | T | S | I | S | S | A | E | F | B | C | Q |
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| M | E | S | N | D | E | N | C | U | R | N | M | T | I | A |
| A | L | V | V | T | U | T | S | C | C | O | A | E | T | Y |
| I | P | U | Y | M | R | B | S | Y | G | L | T | S | Y | B |
| L | M | N | M | O | H | Q | C | B | V | O | I | F | Z | Y |
| I | O | O | N | K | R | P | A | T | D | G | O | A | M | N |
| N | C | I | D | C | M | S | I | I | D | Y | N | Z | G | V |
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