on customer care and working procedures
about advancement in technology and its benefitting the tourism industry , about customer requirements when approaching a staff member
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ASSISTANCE
COMMUNICATION
COMPLEX
ELECTRONIC
FACSIMILE
INFORMATION
MAILING
SAFETY
SECURITY
SWITCHBOARD
TECHNOLOGY
TELEPHONE
WEBSITES
| I | H | R | R | X | C | X | E | V | E | W | Y | Q | C | M |
| C | C | O | M | P | L | E | X | U | C | A | N | Z | E | M |
| A | I | O | R | Q | I | R | O | Z | N | E | O | W | B | H |
| Q | G | N | M | Y | S | Y | O | R | A | N | I | H | X | H |
| E | A | N | O | M | T | E | E | E | T | O | T | S | Y | L |
| W | H | F | I | R | U | E | T | Z | S | H | A | E | T | Q |
| Y | W | V | P | L | T | N | F | G | I | P | M | T | I | H |
| H | V | V | U | J | I | C | I | A | S | E | R | I | R | T |
| W | W | H | H | E | E | A | E | C | S | L | O | S | U | H |
| U | J | Z | J | L | N | O | M | L | A | E | F | B | C | X |
| W | Y | G | O | L | O | N | H | C | E | T | N | E | E | X |
| U | K | Z | D | R | A | O | B | H | C | T | I | W | S | G |
| X | A | J | R | C | G | R | M | Y | F | W | M | O | R | H |
| E | L | I | M | I | S | C | A | F | C | R | K | D | N | E |
| Y | X | O | K | W | Z | K | P | T | H | M | V | G | G | F |
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