on customer care and working procedures
about advancement in technology and its benefitting the tourism industry , about customer requirements when approaching a staff member
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ASSISTANCE
COMMUNICATION
COMPLEX
ELECTRONIC
FACSIMILE
INFORMATION
MAILING
SAFETY
SECURITY
SWITCHBOARD
TECHNOLOGY
TELEPHONE
WEBSITES
| F | A | C | S | I | M | I | L | E | E | X | K | S | D | K |
| C | C | O | M | P | L | E | X | W | C | T | Y | R | O | J |
| D | I | O | O | C | M | Q | S | Q | N | E | G | G | D | P |
| O | T | N | M | Y | W | G | R | X | A | N | D | O | X | A |
| G | X | O | O | M | T | E | V | E | T | O | R | C | W | Z |
| A | P | D | I | R | U | E | E | K | S | H | A | M | N | R |
| J | F | D | D | R | T | N | F | L | I | P | O | A | Q | R |
| N | E | J | Q | R | J | C | I | A | S | E | B | I | V | G |
| B | I | R | X | N | S | N | E | C | S | L | H | L | E | N |
| Q | G | Y | J | E | B | N | L | L | A | E | C | I | R | G |
| G | Y | G | O | L | O | N | H | C | E | T | T | N | I | W |
| E | N | O | I | T | A | M | R | O | F | N | I | G | O | Z |
| Y | U | C | K | S | E | T | I | S | B | E | W | O | R | X |
| Y | I | K | K | Y | T | I | R | U | C | E | S | G | N | K |
| L | S | I | A | Y | N | C | C | Z | X | N | M | C | F | M |
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