on customer care and working procedures
about advancement in technology and its benefitting the tourism industry , about customer requirements when approaching a staff member
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ASSISTANCE
COMMUNICATION
COMPLEX
ELECTRONIC
FACSIMILE
INFORMATION
MAILING
SAFETY
SECURITY
SWITCHBOARD
TECHNOLOGY
TELEPHONE
WEBSITES
| E | W | Y | X | H | T | W | S | J | H | C | U | M | W | E |
| K | N | J | S | E | C | U | R | I | T | Y | J | C | Q | T |
| W | D | O | W | E | B | S | I | T | E | S | S | T | S | R |
| K | I | V | I | N | F | O | R | M | A | T | I | O | N | I |
| U | D | T | T | T | E | L | E | P | H | O | N | E | C | O |
| K | T | Q | C | E | A | S | S | I | S | T | A | N | C | E |
| W | V | Y | H | C | L | C | A | Q | M | O | Y | L | H | K |
| W | E | F | B | H | K | E | I | F | J | V | K | B | X | G |
| F | R | Q | O | N | T | G | C | N | E | Z | O | F | E | F |
| K | R | R | A | O | M | N | B | T | U | T | A | O | L | E |
| U | I | W | R | L | K | I | O | M | R | M | Y | C | P | M |
| V | I | X | D | O | Z | L | N | C | M | O | M | N | M | Z |
| P | M | R | M | G | T | I | X | N | O | Q | N | O | O | L |
| E | U | N | Y | Y | X | A | V | V | W | K | U | I | C | U |
| L | V | F | E | L | I | M | I | S | C | A | F | K | C | T |
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