on customer care and working procedures
about advancement in technology and its benefitting the tourism industry , about customer requirements when approaching a staff member
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ASSISTANCE
COMMUNICATION
COMPLEX
ELECTRONIC
FACSIMILE
INFORMATION
MAILING
SAFETY
SECURITY
SWITCHBOARD
TECHNOLOGY
TELEPHONE
WEBSITES
| Y | X | Y | K | L | A | M | Q | T | E | M | R | E | E | F |
| V | M | C | V | S | M | A | I | L | I | N | G | H | N | W |
| U | L | Z | U | N | T | W | U | P | O | G | M | O | T | O |
| D | B | S | D | R | A | O | B | H | C | T | I | W | S | O |
| D | Y | G | O | L | O | N | H | C | E | T | N | E | E | I |
| A | D | D | D | E | Z | I | A | L | A | E | F | B | C | D |
| I | B | M | N | J | D | W | E | C | S | L | O | S | U | D |
| P | I | W | S | M | Z | C | I | A | S | E | R | I | R | H |
| Q | R | L | B | E | T | N | F | Z | I | P | M | T | I | J |
| A | N | S | L | R | U | E | Z | X | S | H | A | E | T | I |
| I | S | D | O | M | T | Z | F | P | T | O | T | S | Y | G |
| I | N | N | M | Y | R | A | P | V | A | N | I | C | N | D |
| K | I | O | I | L | T | E | C | B | N | E | O | R | T | L |
| C | C | O | M | P | L | E | X | X | C | Z | N | C | C | N |
| E | L | I | M | I | S | C | A | F | E | J | G | B | S | X |
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