on customer care and working procedures
about advancement in technology and its benefitting the tourism industry , about customer requirements when approaching a staff member
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ASSISTANCE
COMMUNICATION
COMPLEX
ELECTRONIC
FACSIMILE
INFORMATION
MAILING
SAFETY
SECURITY
SWITCHBOARD
TECHNOLOGY
TELEPHONE
WEBSITES
| S | Z | E | L | I | M | I | S | C | A | F | X | P | C | Z |
| U | X | O | F | Y | A | J | Z | F | R | C | V | I | C | Q |
| O | Q | W | K | G | I | C | K | G | O | P | N | O | O | O |
| P | H | P | D | O | L | N | H | M | L | O | M | E | M | F |
| I | W | E | R | L | I | G | J | P | R | M | Y | C | P | R |
| O | U | P | A | O | N | X | V | T | U | T | S | A | L | U |
| H | O | Q | O | N | G | S | C | N | E | O | K | W | E | Z |
| D | R | A | B | H | T | E | I | F | Y | A | J | W | X | E |
| R | G | O | H | C | L | C | A | Q | D | E | J | Q | N | L |
| T | W | W | C | E | A | S | S | I | S | T | A | N | C | E |
| Z | T | Z | T | T | E | L | E | P | H | O | N | E | X | J |
| K | W | T | I | N | F | O | R | M | A | T | I | O | N | O |
| G | L | O | W | E | B | S | I | T | E | S | C | B | H | X |
| M | N | C | S | E | C | U | R | I | T | Y | P | E | F | X |
| M | J | Q | P | L | U | E | R | I | R | K | Z | F | O | V |
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