on customer care and working procedures
about advancement in technology and its benefitting the tourism industry , about customer requirements when approaching a staff member
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ASSISTANCE
COMMUNICATION
COMPLEX
ELECTRONIC
FACSIMILE
INFORMATION
MAILING
SAFETY
SECURITY
SWITCHBOARD
TECHNOLOGY
TELEPHONE
WEBSITES
| P | K | E | L | I | M | I | S | C | A | F | V | U | A | T |
| E | A | D | N | Y | T | I | R | U | C | E | S | Q | N | K |
| C | O | S | J | S | E | T | I | S | B | E | W | O | D | R |
| R | N | O | I | T | A | M | R | O | F | N | I | V | X | D |
| W | Y | G | O | L | O | N | H | C | E | T | T | A | I | G |
| M | F | A | C | C | C | O | I | L | A | E | C | N | X | P |
| V | P | T | J | M | T | Z | E | C | S | L | H | L | F | X |
| C | T | X | L | J | I | C | I | A | S | E | B | M | P | M |
| S | H | P | A | M | T | N | F | T | I | P | O | A | U | Q |
| E | K | G | G | R | U | E | J | K | S | H | A | I | F | W |
| B | G | T | O | M | T | R | T | M | T | O | R | L | T | T |
| R | L | N | M | Y | D | X | B | T | A | N | D | I | Z | K |
| M | I | O | S | N | B | G | L | C | N | E | M | N | V | M |
| C | C | O | M | P | L | E | X | W | C | Z | I | G | W | L |
| B | U | B | P | B | O | C | W | J | E | G | M | S | E | Q |
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