on customer care and working procedures
about advancement in technology and its benefitting the tourism industry , about customer requirements when approaching a staff member
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ASSISTANCE
COMMUNICATION
COMPLEX
ELECTRONIC
FACSIMILE
INFORMATION
MAILING
SAFETY
SECURITY
SWITCHBOARD
TECHNOLOGY
TELEPHONE
WEBSITES
| G | C | M | V | F | C | Z | Z | R | D | R | L | V | Q | Q |
| X | N | E | S | E | C | U | R | I | T | Y | F | B | T | T |
| T | M | O | W | E | B | S | I | T | E | S | C | F | N | F |
| O | X | U | I | N | F | O | R | M | A | T | I | O | N | O |
| P | D | L | T | T | E | C | H | N | O | L | O | G | Y | M |
| X | N | U | C | E | A | L | J | X | X | W | C | R | N | B |
| Y | F | M | H | L | S | C | E | Q | H | K | M | R | V | X |
| Y | A | E | B | E | S | G | I | C | R | P | A | E | O | Y |
| P | C | S | O | P | I | N | Z | N | T | E | I | C | I | T |
| N | S | V | A | H | S | I | U | N | U | R | E | Q | N | Y |
| S | I | T | R | O | T | L | G | V | O | M | O | C | O | Q |
| L | M | V | D | N | A | I | Z | L | L | N | M | N | J | F |
| U | I | E | A | E | N | A | I | J | S | D | M | O | I | N |
| Y | L | C | X | V | C | M | X | E | L | P | M | O | C | C |
| X | E | C | W | X | E | Y | T | E | F | A | S | C | I | W |
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