on customer care and working procedures
about advancement in technology and its benefitting the tourism industry , about customer requirements when approaching a staff member
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ASSISTANCE
COMMUNICATION
COMPLEX
ELECTRONIC
FACSIMILE
INFORMATION
MAILING
SAFETY
SECURITY
SWITCHBOARD
TECHNOLOGY
TELEPHONE
WEBSITES
| Z | C | V | S | D | E | L | I | M | I | S | C | A | F | Q |
| O | C | I | B | G | R | G | K | A | K | Y | R | J | M | K |
| H | O | O | N | R | K | F | N | I | K | G | L | B | D | N |
| M | M | S | M | O | X | K | H | L | W | O | D | D | D | D |
| F | P | S | Y | M | R | X | A | I | R | L | R | X | D | E |
| U | L | Y | O | T | U | T | Y | N | W | O | A | M | B | K |
| R | E | Z | H | V | E | N | C | G | S | N | O | U | T | C |
| W | X | S | P | O | Y | F | I | E | O | H | B | D | K | P |
| I | E | F | U | K | K | Y | A | C | L | C | H | A | S | T |
| E | C | N | A | T | S | I | S | S | A | E | C | P | G | B |
| J | A | E | N | O | H | P | E | L | E | T | T | G | D | D |
| R | N | O | I | T | A | M | R | O | F | N | I | O | I | P |
| J | A | X | N | S | E | T | I | S | B | E | W | O | Q | L |
| H | F | D | X | Y | T | I | R | U | C | E | S | B | N | T |
| M | R | J | Z | J | U | B | E | I | C | K | A | A | H | K |
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