on customer care and working procedures
about advancement in technology and its benefitting the tourism industry , about customer requirements when approaching a staff member
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ASSISTANCE
COMMUNICATION
COMPLEX
ELECTRONIC
FACSIMILE
INFORMATION
MAILING
SAFETY
SECURITY
SWITCHBOARD
TECHNOLOGY
TELEPHONE
WEBSITES
| R | C | Q | U | R | Y | C | C | L | H | T | E | R | R | T |
| Q | A | W | Y | W | G | N | I | L | I | A | M | V | N | H |
| E | L | I | M | I | S | C | A | F | Q | Y | F | O | N | C |
| P | U | E | D | R | A | O | B | H | C | T | I | W | S | G |
| A | O | E | N | O | H | P | E | L | E | T | N | E | E | Y |
| E | C | N | A | T | S | I | S | S | A | E | F | B | C | T |
| W | C | Y | L | Z | O | E | A | C | L | C | O | S | U | P |
| G | X | Q | Z | E | D | F | I | E | R | H | R | I | R | Q |
| V | E | S | I | N | E | N | C | P | R | N | M | T | I | X |
| I | L | S | S | T | U | T | P | O | A | O | A | E | T | U |
| X | P | E | Y | M | R | M | R | X | N | L | T | S | Y | W |
| I | M | J | M | O | T | C | I | G | A | O | I | L | N | M |
| M | O | O | N | Z | O | R | R | F | V | G | O | U | J | Z |
| U | C | I | Y | Q | H | C | A | D | Q | Y | N | Z | C | F |
| T | C | A | A | M | A | Y | I | A | I | J | I | Y | G | J |
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