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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
| V | E | R | I | F | I | C | A | T | I | O | N | R | J | C |
| B | N | R | L | E | L | I | M | A | R | T | X | E | U | A |
| N | O | I | T | A | I | C | E | R | P | P | A | S | T | C |
| A | I | E | C | N | A | R | U | S | S | A | T | O | N | C |
| L | T | K | Y | O | Y | I | P | F | R | O | O | U | E | O |
| I | A | T | N | A | H | C | R | E | M | C | N | R | M | U |
| S | C | S | E | L | I | M | S | E | K | P | E | C | G | N |
| T | I | X | S | S | I | O | R | W | P | Z | O | E | D | T |
| E | N | U | J | S | L | S | O | O | E | M | F | F | E | A |
| N | U | O | Y | U | E | J | W | P | T | A | V | U | L | B |
| I | M | X | T | R | E | F | A | P | N | P | O | L | W | I |
| N | M | I | V | N | S | M | N | K | D | G | I | N | O | L |
| G | O | I | S | U | O | E | T | R | U | O | C | E | K | I |
| N | C | O | N | F | I | D | E | N | C | E | E | S | C | T |
| E | N | O | I | T | C | A | F | S | I | T | A | S | A | Y |
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