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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| W | B | S | N | W | O | W | F | A | C | T | O | R | B | C |
| W | N | Q | O | N | E | J | G | C | W | T | V | E | U | A |
| A | O | P | I | O | L | H | N | K | L | V | I | S | Z | C |
| P | I | E | T | I | I | S | I | O | K | C | T | O | H | C |
| P | T | C | A | T | M | E | T | W | P | O | O | U | H | O |
| R | A | N | C | U | A | L | E | L | M | U | N | R | D | U |
| E | C | A | I | L | R | I | E | E | E | R | E | C | G | N |
| C | I | R | F | O | T | M | R | D | R | T | O | E | N | T |
| I | N | U | I | S | X | S | G | G | C | E | F | F | I | A |
| A | U | S | R | E | E | G | J | M | H | O | V | U | N | B |
| T | M | S | E | R | J | U | V | E | A | U | O | L | E | I |
| I | M | A | V | R | J | E | X | N | N | S | I | N | T | L |
| O | O | I | M | E | H | Y | G | T | T | T | C | E | S | I |
| N | C | O | N | F | I | D | E | N | C | E | E | S | I | T |
| E | N | O | I | T | C | A | F | S | I | T | A | S | L | Y |
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