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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
KNOWLEDGE
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| K | I | N | N | M | L | G | N | I | T | E | E | R | G | C |
| K | N | O | O | N | M | Y | T | I | G | S | U | E | U | A |
| I | O | I | I | O | E | C | N | A | R | U | S | S | A | C |
| N | I | T | T | I | R | S | I | E | W | W | T | O | C | C |
| C | T | A | A | T | C | E | N | G | E | O | O | U | K | O |
| M | A | I | C | U | H | L | M | D | M | W | N | R | O | U |
| E | C | C | I | L | A | I | Y | E | O | F | E | C | W | N |
| L | I | E | F | O | N | M | R | L | N | A | O | E | L | T |
| I | N | R | I | S | T | S | U | W | I | C | F | F | E | A |
| M | U | P | R | E | E | U | M | O | H | T | V | U | D | B |
| A | M | P | E | R | D | I | A | N | D | O | O | L | G | I |
| R | M | A | V | S | G | A | H | K | U | R | I | N | M | L |
| T | O | I | S | U | O | E | T | R | U | O | C | E | E | I |
| X | C | O | N | F | I | D | E | N | C | E | E | S | N | T |
| E | N | O | I | T | C | A | F | S | I | T | A | S | T | Y |
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