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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
| C | V | R | N | O | I | T | A | I | C | E | R | P | P | A |
| A | U | E | E | A | G | N | I | T | E | E | R | G | N | A |
| C | E | S | R | S | S | S | U | O | E | T | R | U | O | C |
| C | I | O | T | I | O | S | M | I | L | E | S | F | I | K |
| O | L | U | O | O | F | L | U | V | J | G | T | S | T | O |
| U | I | R | N | E | M | I | U | R | S | R | W | D | A | W |
| N | S | C | E | L | E | E | C | T | A | L | S | F | C | L |
| T | T | E | O | I | R | T | R | A | I | N | A | L | I | E |
| A | E | F | F | M | C | H | O | S | T | O | C | F | N | D |
| B | N | U | V | A | H | L | U | K | E | I | N | E | U | G |
| I | I | L | O | R | A | R | Z | H | B | R | O | H | M | M |
| L | N | N | I | T | N | B | Z | D | J | F | V | N | M | E |
| I | G | E | C | X | T | K | C | O | N | G | S | I | O | N |
| T | Y | S | E | E | C | N | E | D | I | F | N | O | C | T |
| Y | G | S | A | T | I | S | F | A | C | T | I | O | N | E |
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