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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
| V | T | N | E | M | G | D | E | L | W | O | K | C | A | C |
| S | A | T | I | S | F | A | C | T | I | O | N | N | U | T |
| S | S | E | N | L | U | F | E | C | R | U | O | S | E | R |
| H | S | U | O | E | T | R | U | O | C | I | T | M | T | A |
| E | X | T | R | A | M | I | L | E | T | O | S | I | T | X |
| E | B | U | Y | Y | Y | T | H | A | M | E | N | L | O | E |
| C | I | J | T | X | S | X | I | E | A | N | Y | E | M | X |
| N | I | T | N | A | H | C | R | E | M | N | F | S | S | B |
| A | D | V | T | T | E | S | G | R | E | E | T | I | N | G |
| R | J | S | Z | R | E | C | N | E | D | I | F | N | O | C |
| U | F | B | P | R | E | S | O | L | U | T | I | O | N | B |
| S | D | P | V | E | R | I | F | I | C | A | T | I | O | N |
| S | A | I | I | E | C | I | O | V | F | O | E | N | O | T |
| A | C | C | O | U | N | T | A | B | I | L | I | T | Y | X |
| E | E | C | O | M | M | U | N | I | C | A | T | I | O | N |
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