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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
KNOWLEDGE
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| E | A | C | K | O | W | L | E | D | G | M | E | N | T | X |
| A | C | C | O | U | N | T | A | B | I | L | I | T | Y | I |
| N | O | I | T | C | A | F | S | I | T | A | S | B | A | S |
| G | N | S | V | E | R | I | F | I | C | A | T | I | O | N |
| M | F | U | B | R | E | S | O | L | U | T | I | O | N | B |
| D | I | O | W | M | E | X | T | R | A | M | I | L | E | G |
| G | D | E | Y | A | S | S | U | R | A | N | C | E | B | G |
| N | E | T | N | A | H | C | R | E | M | A | F | S | M | N |
| I | N | R | K | N | O | W | L | E | D | G | E | E | X | I |
| N | C | U | U | C | H | L | J | X | M | R | C | L | B | T |
| E | E | O | W | O | W | F | A | C | T | O | R | I | W | E |
| T | E | C | I | O | V | F | O | E | N | O | T | M | J | E |
| S | S | E | N | L | U | F | E | C | R | U | O | S | E | R |
| I | A | P | P | R | E | C | I | A | T | I | O | N | U | G |
| L | E | N | O | I | T | A | C | I | N | U | M | M | O | C |
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