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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
KNOWLEDGE
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| B | S | I | N | D | E | G | N | I | T | E | E | R | G | C |
| A | N | J | O | N | C | T | U | R | E | C | C | E | U | A |
| C | O | R | I | O | N | X | C | W | E | B | Q | S | P | C |
| K | I | L | T | I | A | S | W | E | L | W | T | O | N | C |
| O | T | I | A | T | R | E | W | G | I | O | O | U | O | O |
| W | A | S | C | U | U | L | M | D | M | W | N | R | I | U |
| L | C | T | I | L | S | I | E | E | A | F | E | C | T | N |
| E | I | E | F | O | S | M | R | L | R | A | O | E | A | T |
| D | N | N | I | S | A | S | C | W | T | C | F | F | I | A |
| G | U | I | R | E | E | Q | H | O | X | T | V | U | C | B |
| M | M | N | E | R | N | A | A | N | E | O | O | L | E | I |
| E | M | G | V | A | W | T | N | K | F | R | I | N | R | L |
| N | O | I | S | U | O | E | T | R | U | O | C | E | P | I |
| T | C | O | N | F | I | D | E | N | C | E | E | S | P | T |
| E | N | O | I | T | C | A | F | S | I | T | A | S | A | Y |
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